Delivery - We are based at North Curl Curl on the Northern Beaches of Sydney. Although we cover Sydney and the surrounds, the delivery area which is covered within your party package price is 20km from our HQ (as driving route shown in Google Maps). Additional delivery/collection charges will be incurred for travel to any of these events.
Insurance - We have public liability insurance for up to £20,000,000.
Bond - Our public liability insurance covers our wonderful clients but not our equipment so we request a $300 bond be also paid upon booking, in case of any unforeseen mishaps. If not required, this is fully refunded after the event.
Care of Equipment - When booking one of our parties, you are agreeing to take care with all hired equipment. There are a few safety rules that must be adhered to in order to ensure you have a safe and fabulous time whilst keeping the equipment in great condition for the next party. Absolutely no naked flames or sparklers to be anywhere near the drapery, bedding or tents. We ask that no messy food or sweets be eaten whilst in the tents or in bed. The disco party comes with a 'barefoot dance floor' so no shoes allowed. Please do not attempt to take down any of the structures yourself, we will take care of that for you.
Space Required - This varies dependant upon the party package you choose and the number of guests you have coming. Most of our signature packages can accommodate more guests however this can sometimes alter the layout depending upon the space you have to work with.
What do you need to do to prepare -
We ask that you have the party space completely cleared of any large furniture so that we can start setting up as soon as we arrive.
We require a place to park close to your house, in order to load and unload.
Keep us posted in any changes to your event as soon as they happen.
We require a 50% non refundable deposit, in order to secure your booking. The balance is required 14 days before your event. If you book with less then 14 days we will require full payment at the time of booking.
Hire Period - Our sleepover parties have up to a 24hour hire. We generally set up in the early afternoon and collect in the morning around 10am. For our Pop Star Party and Vintage Garden Party, we usually set up in the morning and pack down once the party is over.
What if I need to cancel?
You will loose your initial 50% deposit if you cancel before 14 days of your event. If you cancel within 14 days you will loose the full amount of your invoice total.